Course Overview
NNM is a core component of the OpenTextTM Network Operations Management (NOM) solution. The NNM Advanced Business Administration is the second course in the NNM series and complements the NNM Business Administration Fundamentals course.
This five-day course teaches you how to use the NNM solution to monitor and manage their enterprise networks at an advanced level. You are expected to have graduated from the NNM Business Administration Fundamentals course, and have a good understanding of TCP/IP, and the underlying networking protocols.
The course helps you build on that knowledge and teaches you how to use the various data collection components, both SNMP and non-SNMP-based, and how to analyze the gathered data. You will also learn how to configure complex configurations for high availability, application failover, and large global deployments. You will also learn how to work with advanced protocols such as SNMPv3 and IPv6, configure secure deployments, and how to integrate NNM with external authentication and authorization systems such as LDAP or automation systems such as Network Automation.
The class provides an opportunity to develop hands-on experience in configuring the tool, integrating applications, learning about authentication and authorization, gaining visibility into the traffic, performance and load of the network, new technologies such as webhook and streaming, and continuing their training in managing events using NNM.
The course uses lectures and a series of hands-on labs to teach the course material.
Highlights:
- Provide an overview of NOM functionality and operation
- Manage SNMP-based data collectors
- Manage non-SNMP based data collectors
- Learn how to manage streaming devices
- Explain concepts such as deep monitoring, and how to collect the related data
- Learn about reporting and analyzing data using the OPTIC Data Lake
- Describe security and certificates for secure communications
- Learn about managing virtual devices
- Explain advanced protocols such as SNMPv3 and IPv6
- Learn how to configure complex high availability and global deployments
- Learn how to manage remote networks using the Network Edge Observer
- Troubleshoot network issues
- Customize device attributes and the user interface
Who should attend
This course is intended for:
- Network engineers
- Network Operations Center (NOC) operators
- Support staff
- Operation managers
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
- Network management operations principles and practices.
- TCP/IP and industry-standard networking protocols.
- Familiarity with network devices such as routers, gateways, firewalls, and switches.
- Systems and network administration.
- Familiarity with Linux command language and shell scripting.
- Successfully have completed 3-6901 – NNMi Basic Administration and Configuration, or have used NNM at a Business Administrator level for a minimum of six months.
Course Objectives
On completion of this course, participants should be able to:
- Describe the OPTIC Data Lake (ODL) and its interaction with NNM.
- Explain the intelligent Smart Plug-Ins (iSPIs) such as Quality Assurance iSPI (QA), multicast iSPI, MPLS iSPI, and traffic iSPI.
- Discuss the new data collection capabilities offered by Open Data Ingestion (ODI), Webhook, and Telemetry.
- Understand the concepts of Deep Monitoring.
- Implement application failover and High Availability (HA).
- Configure Regional and Global Network Managers (RNM/GNM).
- Use REST APIs for managing and monitoring.
- Monitor your enterprise network using advanced protocols such as IPv6 and SNMPv3.
Course Content
- Course overview
- Introduction to NOM on OMT
- SNMP data collection
- Non-SNMP data collection
- NOM and OPTIC Data Lake
- Overlay support
- Application failover
- NNM Global Network Management
- Network Edge Observer
- Security and certificates
- Integrating NNM, LDAP and NA
- NOM REST API
- Managing virtualization
- NNM licensing
- Advanced protocols
- Advanced incident configuration
- Pseudo objects
- Custom attributes
- User interface customization