Who should attend
This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of HP Operations Management (OMi)
Prerequisites
Working knowledge of the following:
- IT operations principles and practices
- Systems and network, administration
- Network, system, and application monitoring principles and practices
Course Objectives
This 2-day entry-level, instructor-led course covers the skills needed by operations staff to manage events in a heterogeneous computing environment using Operations Manager i software (OMi), a best-in-class service operations solution. While the focus of the course is on the OMi skills needed by operations staff, others who are interested in an introduction to OMi will also benefit. The course covers specific procedures necessary to own and act on events received by OMi and provides a hands-on lab experience using OMi.
At the end of the course, you will be able to:
- Describe the core features and capabilities of HP OMi and its role in event management
- Describe OMi’s role as a consolidated console and operations bridge
- Use OMi to effectively identify, prioritize, and resolve incidents
- Use OMi Performance Graphs
- Use OMi Tools