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Salesforce Certified Administrator (SFCA)

The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.

Here are some examples of the concepts you should understand to pass the exam:

  • Manage users, data, and security
  • Maintain and customize Sales Cloud and Service Cloud applications
  • Build reports, dashboards, and workflows

Exams

All proctored Salesforce certification exams can be scheduled as an onsite or online exam.

  • 60 multiple-choice questions
  • 90 minutes allotted to complete the exam
  • 65% is the passing score
  • Registration fee is USD 200
  • Retake fee is USD 100
  • No hard-copy or online materials may be referenced during the exam
  • Available in English and Japanese
  • For a full exam outline, click here for the Exam Guide