Résumé du cours
Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will alsogain practical skills to optimize performance and troubleshoot common issues.
A qui s'adresse cette formation
Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.
Pré-requis
Recommended:
- A working knowledge of Horizon 8
- A background in End-User Computing
- Completed Horizon Deploy and Manage (HDM) course
Objectifs
- Understand the architecture and components of Omnissa Horizon 8.
- Build and optimize Windows and Linux images for virtual desktop deployment.
- Create and manage Instant Clone and Full Clone desktop pools.
- Configure and manage Remote Desktop Services (RDS) farms and application pools.
- Administer user entitlements and access permissions for desktops and applications.
- Customize pool settings to meet performance, security, and user experience requirements.
- Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
- Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
- Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
- Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
- Identify and resolve common issues related to connectivity, performance, and user experience.
- Review the architecture and operational components of App Volumes.
- Create, assign, and manage Application Packages and Writable Volumes.
- Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
- Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
- Understand the role of DEM in user environment personalization and policy enforcement.
- Create and manage Application Personalization settings
- Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
- Apply condition sets and policies for contextual user experience.
- Troubleshoot DEM configurations and user profile issues.
Contenu
1 Course introduction
- Introductions and course logistics
- Course objectives
2 Introduction to Omnissa Horizon 8
- Review Horizon 8 architecture
- Understanding Roles and Privileges in Horizon 8
3 Navigating the Horizon Console
- Horizon Console
- Horizon Help Desk Tool
- Horizon Performance Tracker
- Working with Role-Based Delegation Administration
4 Horizon Agent
- Introduction to the Horizon Agent
- Securing Horizon connections
- Installation and configuration options
- Horizon Agent and Remote Desktop Features
5 Horizon Client
- Introduction to Horizon Client
- Install and configure
- Horizon Client settings
- Horizon Client connectivity and security
- Horizon Client features
6 Creating the Windows Desktop Image
- Build a Windows Desktop Image
- Preparation for Image Build
- Agents
- Optimizing the Windows Image
- Understand Templates and Snapshots
7 Preparing Virtual Desktop Pools
- Overview of Windows virtual desktop pools
- Pool creation process workflows
- Pool administration tasks
8 Horizon Remote Desktop Session Host Services
- Introduction to RDS Desktop and Application Pools
- How Does RDS Works
- Creating the RDS Application and Desktop Pools
- Remote Desktop Services Host Manual Farms
- Accessing and Configuring RDS Pools
- Remote Desktop Services Host Automated Farms
- Horizon Remote Desktop Services Load Balancing
9 Creating Linux Virtual Desktops
- Linux Deployment Overview
- Linux Machine Preparation
- Working with the Easy Setup Tool
10 Update images and pools
- Upgrading a Golden Image
- Upgrading a virtual desktop pool
11 Introduction to monitoring, logs, and troubleshooting
- Understanding Monitoring in Horizon 8
- Understanding Horizon 8 Logs
- Introduction to Troubleshooting
12 Horizon connection troubleshooting
- Understanding Horizon connections
- Horizon connections load balancing
- Troubleshooting Horizon connections
- Key ports and protocols
- Black screen
13 Troubleshooting machines and desktops
- Help Desk tool deep dive
- Troubleshooting machines and desktops
- Troubleshooting Linux desktops
14 Optimizing Windows desktops and servers
- Why optimize a Windows image?
- Windows OS Optimization Tool for Horizon
- Using Automation to build optimized Windows images
- Lab: Building a Windows image using the OS Optimization Tool for Horizon
15 Troubleshooting Instant Clones
- Troubleshooting Instant Clones
16 Troubleshooting Horizon Client
- Horizon Client for Windows
- Horizon Client for Linux
- Horizon Client for Mac
- Horizon Web Client (HTML Access)
17 Troubleshooting device redirection
- Device redirection
- Nested RDSH redirection
18 Introduction to App Volumes
- App Volumes Overview
- App Volumes Applications and Packages
- Understand Application Lifecycle Management
- Writable Volumes
- App Volumes Architecture
19 Capture and deliver App Volumes packages
- Packaging Applications
- Delivering Applications
- Updating Applications
20 Introduction to Dynamic Environment Manager
- Dynamic Environment Manager Overview
- Explore the DEM Management Console
- Learn about DEM Personalization
- Learn about DEM User and Computer Environment
- Learn about DEM Condition Sets
- Dynamic Environment Manager Architecture
21 Deliver a persistent user experience with Dynamic Environment Manager
- Explore DEM Personalization
- Configure ADMX-Based settings, Application Blocking, and Privilege Elevation
- Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks
22 Troubleshooting App Volumes and Dynamic Environment Manager
- App Volumes troubleshooting basics
- Dynamic Environment Manager troubleshooting basics