Workspace ONE UEM Apple Device Management (WOUADM) – Outline

Detailed Course Outline

1 Course introduction
  • Introductions and course logistics
  • Course objectives
2 Introduction to Apple device management with workspace ONE
  • Introduction to Workspace ONE UEM
  • Apple management in Workspace ONE UEM
  • Enhancing Apple management with the Omnissa Platform
3 Workspace ONE UEM Console Administration
  • Navigating and customizing the console
  • Workspace ONE UEM Console foundations
  • Workspace ONE UEM accounts
4 Integrating Workspace ONE with Apple services
  • Introduction to Apple Services
  • Integrating Apple Business Manager with Workspace ONE UEM
  • Automated Device Enrollment
  • App and content development with VPP
5 Workspace ONE Intelligent Hub and hubcli
  • Introduction to Intelligent Hub
  • Configuring Hub Services
  • Sensors and scripts with Intelligent Hub
  • Intelligent Hub hubcli
6 Using profiles for Apple device management
  • Introduction to Workspace ONE profiles
  • Profiles for Apple devices
  • Declarative Device Management
  • Creating a profile in Workspace ONE
7 Operating System update management for Apple devices
  • Introduction to macOS and iOS updates
  • OS update management in Workspace ONE UEM
  • Device Updates dashboard
  • Software Update Enforcement
  • OS updates with the Intelligent Hub hubcli
8 Troubleshooting Apple devices in Workspace ONE UEM
  • Introduction to troubleshooting in Workspace ONE UEM
  • Troubleshooting in the console
  • Device troubleshooting
  • Workspace ONE Assist
  • Troubleshooting common issues