Detailed Course Outline
1 Course introduction
- Introductions and course logistics
- Course objectives
2 Understanding Workspace ONE
- What is Workspace ONE?
- Workspace ONE components and architecture
- Workspace ONE Intelligent Hub & Hub Services
3 Console navigation and settings
- Navigating the Workspace ONE UEM console
- Configuring system settings and customization
4 User and group management
- User types and roles
- Organization groups
- Groups
5 Enterprise integrations
- Directory Services and ACC
- Certificate Authorities
- Dynamic Environment Manager
- Additional integrations
- Network considerations
6 Device enrollment
- Device enrollment overview
- Intelligent Hub enrollment
- Windows Desktop and Server enrollment
- Windows Multiuser
- Automated Device Enrollment for Apple devices
- Linux web enrollment
- Enrolling Google Endpoints
7 Policies
- Introduction to profiles and baselines
- Profiles
- Baselines
- Compliance policies
8 Device Management
- Device Details walkthrough
- Critical device actions
- Scripts, sensors, and tags
- Platform updates
9 Applications
- Applications Overview
- Public Applications
- Internal Applications
- Purchased Applications
- App Volume Integrations
10 Mobile email and content management
- Deploying Managed Email Settings
- PowerShell Integration
- Workspace ONE Secure Email Gateway
- Gmail integration
- Email compliance and Email Notification Service
- Content management
11 Remote support
- Workspace ONE Assist
- Workspace ONE ITSM Connector
- Intel vPro® integration
- Remote log collection and troubleshooting
12 Security
- Zero trust
- Identity and authentication
- Vulnerability Defense
- Mobile Threat Defense
- Workspace ONE Tunnel
- Security integrations
13 Omnissa Access
- Introduction to Omnissa Access
- User management
- App/resource catalog
- Authentication and policies
- Reporting and logs
14 Automating workflows
- Freestyle Orchestrator
- Creating workflows in Workspace ONE UEM
- Creating workflows in Omnissa Intelligence
- Workspace ONE APIs
15 Analytics and reporting
- Dashboards and reporting in UEM
- Omnissa Intelligence
- Experience Management