Who should attend
This course is intended for anyone who performs troubleshooting and maintenance of storage area networks. This is an expert-level course and lecture and lab material support an existing high-level of understanding of these subjects on the part of the student already exists.
Prerequisites
To understand the content and successfully complete this course, a student must have a suitable knowledgebase/skill set. The student must have an understanding of:
- Knowledge of TCP/IP, FCP, iSCSI, FCIP, and FCoE storage protocols
- Provision storage from EMC arrays to multiple host types
- Configure EMC storage arrays
- Configure Connectrix SAN switches
- Create zones, zone sets, VSANs, LUN masking, and other logical configurations
- Perform system administration tasks on multiple host types
- Configure FC and IP networking on hosts and switches
A list of specific prerequisite courses can be found in EMC Education Services Learning Management System.
Course Objectives
Upon successful completion of this course, participants should be able to:
- Define the basic troubleshooting process
- Describe the key data points to gather information for troubleshooting
- List the tools used in SAN troubleshooting
- Analyze and correct ISL issues
- Analyze and correct fabric merge failures
- Show how to find and resolve virtualized SAN issues
- List the steps to find and resolve routing and trunking issues
- Analyze and correct Virtual Fabric and VSAN issues
- Analyze and correct iSCSI Discovery issues
- Analyze and correct IP Bridging devices
- Resolve security issues in the SAN
- Determine CNA connectivity issues
- Use tools to trace errors for root cause determination
Course Content
This course will allow the student to build solid troubleshooting techniques and use them in determining issues within an operating SAN. An in-depth exploration of the Storage Networking protocols; Fibre Channel, iSCSI, FCIP, and FCoE is used as the basis for problem detection and resolution. Expert-level discussion and review of the SAN environment and components allows an understanding of the potential problems and bottlenecks found in the SAN. Data gathering and analysis from hosts, storage, and SAN devices will be used for root cause analysis. Problem isolation, action planning and troubleshooting within an active SAN environment will be a focus using hands on labs and multiple complex scenarios.
Modules
These modules are designed to support the course objectives. The following modules are included in this course:
- SAN Troubleshooting
- Troubleshooting Methodology
- Fibre Channel Troubleshooting
- iSCSI Troubleshooting
- FCIP Extension Troubleshooting
- FCoE SAN Troubleshooting
Labs
Labs reinforce the information you have been taught. The labs for this course include:
- Gather SAN information
- Trace analysis
- Host log file analysis
- Switch log file analysis
- Network data collection
- Multiple troubleshooting labs
Assessments
Assessments validate that you have learned the knowledge or skills presented during a learning experience. This course includes hands-on labs and scenarios.