Detailed Course Outline
Troubleshooting Methods and Tools
- Troubleshooting situations and methodology
- Gathering symptoms and information
- Additional troubleshooting resources
Labs:
- Exercise A: Introduction to the lab environment
- Exercise B: Navigating in the NetBackup (8.2) Administration Console
- Exercise C: Viewing the NetBackup configuration
- Exercise D: Testing backup and restore operations
- Exercise E: Viewing common NetBackup problem information sources and collection tools
NetBackup Process Flow
- Core process functions
- Backup process flow
- Tape restore process flow
- Disk restore process flow
- Viewing process flow information
Labs:
- Exercise A: Tracing backup process flow – to tape-based storage
- Exercise B: Tracing backup process flow - to disk-based storage
- Exercise C: Tracing restore process flow
- Exercise D: Tracing process flow for a failed job
Debug Logging
- Preparing to gather debug logs
- Enabling debug logs
- Performing log management
- Capturing debug logs
Labs:
- Exercise A: Enabling debug logs
- Exercise B: Setting the logging levels
- Exercise C: Enabling legacy logging
- Exercise D: Running manual backups
- Exercise E: Collecting logs and copying them to the file share
Troubleshooting Communication Issues
- NetBackup Secure Communications
- Support for External Certificates
- Working with Certificate Revocation Lists
Troubleshooting NetBackup Installation and Upgrade Issues
- NetBackup 8.2 Installation Updates and Troubleshooting
- Working with and Troubleshooting VxUpdate
- Working with the Logging Assistant
Labs:
- Exercise A: Troubleshooting Master server upgrade issue
- Exercise B: Working with VxUpdate
Troubleshooting NetBackup WebUI
- NetBackup Web user interface: Synopsis
- NetBackup Web user interface and RBAC
- Troubleshooting NetBackup Web user interface
- Agentless Recovery for VMware backups
Labs:
- Exercise A: Accessing the NetBackup web interface -problem scenario 1
- Exercise B: Accessing the NetBackup web interface -problem scenario 2
- Exercise C: Creating a custom role
- Exercise D: Editing user access rules
- Exercise E: Creating an object group
- Exercise F: Limiting role permissions to specific objects
Troubleshooting Cloud Storage and OST Plug-ins
- Using the cloud with NetBackup
- Troubleshooting OpenStorage Technology (OST) logging
Troubleshooting NetBackup Deduplication
- Understanding NetBackup deduplication and deduplication process flow
- Maintaining and troubleshooting NetBackup deduplication
- Recovering from MSDP server failure
- Multi-Domain and VLAN support for MSDP
- Certificate configuration
Labs:
- Exercise A: Monitoring and troubleshooting MSDP
- Exercise B: Verifying a MSDP Backup Image
- Exercise C: Discovering and fixing orphan MSDP data
Troubleshooting Virtual Environments
- Troubleshooting VMware backups
- Troubleshooting Hyper-V backups
- NetBackup support for RedHat KVM
Troubleshooting Storage Lifecycle Policies
- Understanding Storage Lifecycle Policies
- Troubleshooting Storage Lifecycle Policies
- Troubleshooting data classification
- Understanding Auto Image Replication
- Troubleshooting Auto Image Replication
Labs:
- Exercise A: Storage Lifecycle Policies - problem scenario 1
- Exercise B: Storage Lifecycle Policies - problem scenario 2
Introduction to Log Analysis
- Preparing for debug log analysis
- Viewing debug logs
- Analyzing debug logs for a successful backup job
- Analyzing debug logs for a failed backup job
Labs:
- Exercise A: Locating backup information in the Activity Monitor
- Exercise B: Locating collected log files
- Exercise C: Viewing and analyzing logs
Understanding the NetBackup Catalog
- The NetBackup catalog
- The NetBackup relational databases (NBDB)
- Catalog backup and recovery
- Maintaining the NBDB
Labs:
- Exercise A: Reviewing the NetBackup catalog structure
- Exercise B: Configuring, performing, and analyzing catalog backups
- Exercise C: Using the cat_convert command
- Exercise D: Corrupting the NBDB
- Exercise E: Recovering the NBDB from a backup
- Exercise F: Recovering the NBDB from staging (Optional)
Appendix A: Troubleshooting Tape Devices and Media
- NetBackup device troubleshooting
- Common NetBackup device issues
- Media and device selection
- Media-related status codes
- Troubleshooting frozen and suspended media
Labs:
- Exercise A: Tape devices and media - problem scenario 1 (Optional)
- Exercise B: Tape devices and media - problem scenario 2 (Optional)
Appendix B: Troubleshooting Disk Backup Resources
- Overview of disk-based backups
- Maintaining and troubleshooting BasicDisk
- Maintaining and troubleshooting AdvancedDisk
- Maintaining and troubleshooting OpenStorage
Labs:
- Exercise A: Disk devices - problem scenario 1 (Optional)
- Exercise B: Disk devices - problem scenario 2 (Optional)
Appendix C: Troubleshooting Basic Communication Issues
- Understanding NetBackup communication
- Configuring NetBackup and network communication
- Troubleshooting network and NetBackup communication problems
- Common NetBackup communication issues
Labs:
- Exercise A: NetBackup communications - problem scenario 1 (Optional)
- Exercise B: NetBackup communications - problem scenario 2 (Optional)
- Exercise C: NetBackup communications - problem scenario 3 (Optional)