Veritas NetBackup 8.2: Maintenance and Troubleshooting (NBMT) – Outline

Detailed Course Outline

Troubleshooting Methods and Tools
  • Troubleshooting situations and methodology
  • Gathering symptoms and information
  • Additional troubleshooting resources
Labs:
  • Exercise A: Introduction to the lab environment
  • Exercise B: Navigating in the NetBackup (8.2) Administration Console
  • Exercise C: Viewing the NetBackup configuration
  • Exercise D: Testing backup and restore operations
  • Exercise E: Viewing common NetBackup problem information sources and collection tools
NetBackup Process Flow
  • Core process functions
  • Backup process flow
  • Tape restore process flow
  • Disk restore process flow
  • Viewing process flow information
Labs:
  • Exercise A: Tracing backup process flow – to tape-based storage
  • Exercise B: Tracing backup process flow - to disk-based storage
  • Exercise C: Tracing restore process flow
  • Exercise D: Tracing process flow for a failed job
Debug Logging
  • Preparing to gather debug logs
  • Enabling debug logs
  • Performing log management
  • Capturing debug logs
Labs:
  • Exercise A: Enabling debug logs
  • Exercise B: Setting the logging levels
  • Exercise C: Enabling legacy logging
  • Exercise D: Running manual backups
  • Exercise E: Collecting logs and copying them to the file share
Troubleshooting Communication Issues
  • NetBackup Secure Communications
  • Support for External Certificates
  • Working with Certificate Revocation Lists
Troubleshooting NetBackup Installation and Upgrade Issues
  • NetBackup 8.2 Installation Updates and Troubleshooting
  • Working with and Troubleshooting VxUpdate
  • Working with the Logging Assistant
Labs:
  • Exercise A: Troubleshooting Master server upgrade issue
  • Exercise B: Working with VxUpdate
Troubleshooting NetBackup WebUI
  • NetBackup Web user interface: Synopsis
  • NetBackup Web user interface and RBAC
  • Troubleshooting NetBackup Web user interface
  • Agentless Recovery for VMware backups
Labs:
  • Exercise A: Accessing the NetBackup web interface -problem scenario 1
  • Exercise B: Accessing the NetBackup web interface -problem scenario 2
  • Exercise C: Creating a custom role
  • Exercise D: Editing user access rules
  • Exercise E: Creating an object group
  • Exercise F: Limiting role permissions to specific objects
Troubleshooting Cloud Storage and OST Plug-ins
  • Using the cloud with NetBackup
  • Troubleshooting OpenStorage Technology (OST) logging
Troubleshooting NetBackup Deduplication
  • Understanding NetBackup deduplication and deduplication process flow
  • Maintaining and troubleshooting NetBackup deduplication
  • Recovering from MSDP server failure
  • Multi-Domain and VLAN support for MSDP
  • Certificate configuration
Labs:
  • Exercise A: Monitoring and troubleshooting MSDP
  • Exercise B: Verifying a MSDP Backup Image
  • Exercise C: Discovering and fixing orphan MSDP data
Troubleshooting Virtual Environments
  • Troubleshooting VMware backups
  • Troubleshooting Hyper-V backups
  • NetBackup support for RedHat KVM
Troubleshooting Storage Lifecycle Policies
  • Understanding Storage Lifecycle Policies
  • Troubleshooting Storage Lifecycle Policies
  • Troubleshooting data classification
  • Understanding Auto Image Replication
  • Troubleshooting Auto Image Replication
Labs:
  • Exercise A: Storage Lifecycle Policies - problem scenario 1
  • Exercise B: Storage Lifecycle Policies - problem scenario 2
Introduction to Log Analysis
  • Preparing for debug log analysis
  • Viewing debug logs
  • Analyzing debug logs for a successful backup job
  • Analyzing debug logs for a failed backup job
Labs:
  • Exercise A: Locating backup information in the Activity Monitor
  • Exercise B: Locating collected log files
  • Exercise C: Viewing and analyzing logs
Understanding the NetBackup Catalog
  • The NetBackup catalog
  • The NetBackup relational databases (NBDB)
  • Catalog backup and recovery
  • Maintaining the NBDB
Labs:
  • Exercise A: Reviewing the NetBackup catalog structure
  • Exercise B: Configuring, performing, and analyzing catalog backups
  • Exercise C: Using the cat_convert command
  • Exercise D: Corrupting the NBDB
  • Exercise E: Recovering the NBDB from a backup
  • Exercise F: Recovering the NBDB from staging (Optional)
Appendix A: Troubleshooting Tape Devices and Media
  • NetBackup device troubleshooting
  • Common NetBackup device issues
  • Media and device selection
  • Media-related status codes
  • Troubleshooting frozen and suspended media
Labs:
  • Exercise A: Tape devices and media - problem scenario 1 (Optional)
  • Exercise B: Tape devices and media - problem scenario 2 (Optional)
Appendix B: Troubleshooting Disk Backup Resources
  • Overview of disk-based backups
  • Maintaining and troubleshooting BasicDisk
  • Maintaining and troubleshooting AdvancedDisk
  • Maintaining and troubleshooting OpenStorage
Labs:
  • Exercise A: Disk devices - problem scenario 1 (Optional)
  • Exercise B: Disk devices - problem scenario 2 (Optional)
Appendix C: Troubleshooting Basic Communication Issues
  • Understanding NetBackup communication
  • Configuring NetBackup and network communication
  • Troubleshooting network and NetBackup communication problems
  • Common NetBackup communication issues
Labs:
  • Exercise A: NetBackup communications - problem scenario 1 (Optional)
  • Exercise B: NetBackup communications - problem scenario 2 (Optional)
  • Exercise C: NetBackup communications - problem scenario 3 (Optional)