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Workspace ONE: Unified Endpoint Mgmt Troubleshooting, Adv Integration, and Design Fast Track [V20.x] (WS1DITSFT20)


Course Overview

In this five-day, extended hour course, you learn how to navigate and manage the VMware Workspace ONE® Access™ console (formerly known as the VMware Identity Manager™ console). Through a combination of hands-on labs, simulations, and interactive lectures, you learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE® UEM (Unified Endpoint Management) platform.

You configure enterprise and productivity integration, Digital Workspace integration, authentication methods, access policies, web and virtual resource integrations, VMware Carbon Black, and Single Sign-On for a web resource. The course addresses the principles of identity, endpoint security, and access management.

You learn the fundamentals of VMware Workspace ONE® solution design. The course addresses general solution design logics and process flow and addresses Workspace ONE UEM use cases. You learn to identify the phases of a Workspace ONE solution design and delivery, review areas of Workspace ONE use cases, and learn how to create solution designs.

You will leave the training with the skills and knowledge needed to implement the Workspace ONE solution to deliver the Digital Workspace experience and to create your Digital Workspace transformation.

Product Alignment
  • Workspace ONE 20.x
  • Workspace ONE UEM 20.x
  • VMware Workspace ONE® Access™ 20.x
  • VMware Horizon 7.x
  • VMware Unified Access Gateway™ 3

Who should attend

Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants



Course Objectives

By the end of the course, you should be able to meet the following objectives:

  • Summarize general troubleshooting logic for Workspace ONE UEM
  • Identify and address common console issues
  • Anticipate typical Workspace ONE integration challenges
  • Outline best practices for endpoint, email, application, and content troubleshooting
  • Outline and describe the authentication methods supported by Workspace ONE Access
  • Summarize how to use Kerberos and SAML authentication protocols in Workspace ONE
  • Explain application single sign-on
  • Outline Office 365 and Azure AD integration with Workspace ONE
  • Summarize Okta integration and Workspace ONE Access as an IdP
  • Outline the benefits of AD FS and PING integration
  • Explain the purpose of identity bridging and IdP chaining
  • Compare and contrast traditional versus modern PC Lifecycle Management
  • Integrate VMware Horizon® with Workspace ONE Access
  • Describe the benefits of implementing VMware Workspace Security™
  • Outline high-level Workspace ONE design methods and architecture types
  • Determine the appropriate digital workspace use case for your organization
  • Summarize the key components of logical and physical design
  • Outline the phases of Workspace ONE delivery

Course Content

  • Course Introduction
  • Fundamentals of Workspace ONE UEM Troubleshooting
  • Workspace ONE UEM Console Troubleshooting
  • Workspace ONE UEM Enterprise Integration Troubleshooting
  • Workspace ONE UEM Endpoint Troubleshooting
  • Workspace ONE UEM Email Troubleshooting
  • Workspace ONE UEM Application Troubleshooting
  • Workspace ONE UEM Content Troubleshooting
  • Authentication Method Deep Dive
  • Mobile Single Sign-On (SSO)
  • Single Sign-On for Applications
  • Azure AD and Office 365 Integration
  • Integration with Okta
  • Additional 3rd Party IdP Integration
  • Advanced Configurations
  • Workspace ONE AirLift
  • VMware Horizon
  • Workspace ONE Intelligence Advanced
  • Integrating with VMware Carbon Black
  • Workspace ONE Design Fundamentals
  • Identifying Use Cases
  • Creating Logical and Physical Designs
  • Workspace ONE Solution Delivery
Classroom Training

Dauer 5 Tage

Preis (exkl. MwSt.)
  • Schweiz: 5'250.- €
Digitale Kursunterlagen


Zeitzone Mitteleuropäische Sommerzeit (MESZ)
Online Training Zeitzone: Mitteleuropäische Zeit (MEZ)
1 Stunde Differenz
Online Training Zeitzone: British Summer Time (BST)
Instructor-led Online Training:   Dies ist ein Instructor-led Online Training, das über WebEx in einer VoIP Umgebung durchgeführt wird. Sollten Sie Fragen zu einem unserer Online-Kurse haben, können Sie uns jederzeit unter +41 44 832 50 80 oder per E-Mail an info@flane.ch kontaktieren.