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Tivoli's Process Automation Engine 7.5 Fundamentals (TR711G)

Kursbeschreibung Kurstermine
 

Zielgruppe

This intermediate course is for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli's process automation engine and will be using IBM Service Management products.

Kursziele

  • List the components of Tivoli's process automation engine
  • Create the foundation data required for Tivoli's process automation engine applications
  • Use work management
  • Report on Tivoli's Process Automation Engine data
  • Customize the engine database configuration and applications
  • Automate IBM Service Management applications using workflows
  • Use the Integration Framework to import and export data

Kursinhalt

  • Tivoli Process Automation Engine overview
    • Lesson 1: Overview
    • Lesson 2: The IBM Service Management products
    • Lesson 3: Basic navigation
    • Lesson 4: Start Centers
  • Components and architecture
    • Lesson 1: Architecture and engine components
    • Lesson 2: Engine Administrative Workstation directory structure
    • Lesson 3: System properties
  • Foundation Data
    • Lesson 1: Engine financial configuration
    • Lesson 2: Sites, locations, and systems
    • Lesson 3: Classifications
  • Security
    • Lesson 1: System security configuration
    • Lesson 2: Groups and system privileges
    • Lesson 3: People, users, labor, and crafts
    • Lesson 4: Conditional security
  • Database Architecture
    • Lesson 1: Database configuration
    • Lesson 2: E-Signature and E-Audit
  • Work Management
    • Lesson 1: Introduction to work management
    • Lesson 2: Work orders and job plans
    • Lesson 3: Activities, tasks, and automated flow control
  • Application Customization
    • Lesson 1: Managing domains
    • Lesson 2: Application Designer
    • Lesson 3: Migration Manager
  • Automation
    • Lesson 1: Cron tasks
    • Lesson 2: Email, communication templates, and the bulletin board
    • Lesson 3: Escalations and actions
    • Lesson 4: Scripting interfaces
  • Workflow
    • Lesson 1: Introduction to workflow
    • Lesson 2: Workflow administration
    • Lesson 3: Workflow design
  • Reporting
    • Lesson 1: Data analysis overview
    • Lesson 2: QBEs, KPIs, and predefined reports
    • Lesson 3: Adhoc Reports using QBRs
    • Lesson 4: Report administration
  • Integration
    • Lesson 1: Integration framework overview
    • Lesson 2: Integration framework examples
  • Troubleshooting
    • Lesson 1: Logging and appenders
    • Lesson 2: Troubleshooting
Classroom Training
Modality: G

Dauer 5 Tage

Preis (exkl. MwSt.)
  • Schweiz: CHF 4'200.-
Termine und Buchen
 
Kurstermine

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