Course Overview
This two-day course demonstrates how to use the IT Business Analytics application. This course is 50% lecture and 50% hands-on labs.
This course is designed for end users learning the IT Business Analytics application, including administrators and managers responsible for creating business strategies for executives. The course focuses on product terminology and the tasks required to use, create, and enable an organization to continuously improve its business by measuring what happened and what is happening, analyzing that information, and planning new strategies using the gathered information. The hands-on labs use version 10.0 of the software.
Who should attend
- Customers: Administrators and managers who are responsible for using, building, and implementing the IT Business Analytics application
- Implementers: Consultants, system architects, integrators, and planners who help executives use the IT Business Analytics application
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge.
- High-speed Internet connection
- Web browser (Internet Explorer [IE] 7+, Google Chrome, or Firefox 3.5+)
Course Objectives
Upon successful completion of this course, you should be able to:
- Describe the value that IT Business Analytics (ITBA) can bring to your organization
- State the product goals of ITBA
- Describe how ITBA aligns with your IT goals
- Define the key components of ITBA
- View the Dashboard
- Navigate through ITBA
- Describe the out-of-the-box (OOTB) Dashboard capabilities that are provided with ITBA
- Learn the components that make up the Dashboard workspace and how they work together
- Be able to build a custom Dashboard with the necessary components
- Define users, groups, and roles
- Describe the basic security of ITBA
- Use the basic features of Data Warehouse Administration
- Identify the different data sources and versions that are supported by ITBA
- Describe how the business context associates with the data sources
- Activate the supported data sources and recalculate the business context
- Use the various reports offered by ITBA
Course Content
- Introducing IT Business Analytics
- Navigating IT Business Analytics
- Using Studio
- Building a Dashboard
- Using Explorer
- Managing Context
- Managing Administration