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Introducing Cisco Voice and Unified Communications Administration (ICOMM 8)

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Who should attend

The primary audience for this course is as follows:

  • Network administrators and network engineers
  • CCNA Voice candidates

The secondary audience for this course is as follows:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Course Objectives

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Course Content

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

The course is used in these certifications, specializations, curricula, and learning maps:

  • Cisco Certified Network Associate (CCNA) Voice

Duration: 5 days

Prices (excl. VAT):
  • Switzerland: Fr. 4,300.-
  • Germany: 2,590.- €
 
Click on the location to go directly to the booking pageSchedule
Europe
Switzerland
18/06/2012 - 22/06/2012 Zurich
22/10/2012 - 26/10/2012 Zurich
Germany
11/06/2012 - 15/06/2012 Munich
02/07/2012 - 06/07/2012 Frankfurt guaranteed date!
16/07/2012 - 20/07/2012 Hamburg
30/07/2012 - 03/08/2012 Düsseldorf
06/08/2012 - 10/08/2012 Munich
27/08/2012 - 31/08/2012 Frankfurt
03/09/2012 - 07/09/2012 Berlin
03/09/2012 - 07/09/2012 Leipzig
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Austria
25/06/2012 - 29/06/2012 Vienna
15/10/2012 - 19/10/2012 Vienna
Belgium
11/06/2012 - 15/06/2012 Brussels Course language: English
10/09/2012 - 14/09/2012 Leuven Course language: English
26/11/2012 - 30/11/2012 Brussels Course language: English
Bulgaria
10/09/2012 - 14/09/2012 Sofia Course language: English
Denmark
10/09/2012 - 14/09/2012 Copenhagen Course language: English
19/11/2012 - 23/11/2012 Copenhagen Course language: English
France
23/07/2012 - 27/07/2012 Paris La Défense
20/08/2012 - 24/08/2012 Lyon
03/09/2012 - 07/09/2012 Toulouse
03/09/2012 - 07/09/2012 Paris La Défense
10/09/2012 - 14/09/2012 Paris La Défense
17/09/2012 - 21/09/2012 Rennes
01/10/2012 - 05/10/2012 Paris La Défense
01/10/2012 - 05/10/2012 Lille
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Italy
09/07/2012 - 13/07/2012 Milan
17/09/2012 - 21/09/2012 Milan
15/10/2012 - 19/10/2012 Rome
05/11/2012 - 09/11/2012 Milan
26/11/2012 - 30/11/2012 Rome
10/12/2012 - 14/12/2012 Milan
Netherlands
11/06/2012 - 15/06/2012 De Meern (Utrecht) Course language: English
24/09/2012 - 28/09/2012 Utrecht Course language: English
10/12/2012 - 14/12/2012 Utrecht Course language: English
Norway
03/09/2012 - 07/09/2012 Oslo Course language: English
12/11/2012 - 16/11/2012 Oslo Course language: English
Poland
20/08/2012 - 24/08/2012 Warsaw Course language: English
03/12/2012 - 07/12/2012 Warsaw Course language: English
Portugal
16/07/2012 - 20/07/2012 Lisbon
Serbia
11/06/2012 - 15/06/2012 Belgrade Course language: English
01/10/2012 - 05/10/2012 Belgrade Course language: English
Slovenia
02/07/2012 - 06/07/2012 Ljubljana Course language: English
05/11/2012 - 09/11/2012 Ljubljana Course language: English
Spain
02/07/2012 - 06/07/2012 Madrid
Sweden
17/09/2012 - 21/09/2012 Stockholm
03/12/2012 - 07/12/2012 Stockholm
United Kingdom
11/06/2012 - 15/06/2012 London (Rosebery) £ 1,215.-
16/07/2012 - 20/07/2012 London (Rosebery)
23/07/2012 - 27/07/2012 Cirencester
17/09/2012 - 21/09/2012 London (Rosebery)
29/10/2012 - 02/11/2012 Cirencester
19/11/2012 - 23/11/2012 London (Rosebery)
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.