Universal CMDB 9.0 Delta Training (UCMDB920)

• Business Technology Optimization (BTO) Architects leveraging the power of the integrated CMDB across the BTO/BSM portfolio.
• Those in charge of Configuration Management and the documentation and storage of business services and their related assets and relationships.
• Project managers, application modelers, discovery engineers, and UCMDB implementation consultants.
• Integration specialists implementing data federation across the different business silos and software product families.

• General knowledge of IT operations, familiarity with business services, and service management.
• Familiarity with the ITIL V3 Foundations subject area and the Configuration Management System in particular.
• Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure.

At the end of the course, you will be able to:

• Understand the new features of UCMDB 9.
• Become familiar with the architecture, integrations, and systemlevel components of the HP UCMDB 9.
• Understand the concepts of correlation and be able to model cause and impact with correlation rules.
• Enhance and populate the HP UCMDB.
• Design and build business services views and topology maps to solve business problems.
• Create perspective-based views and models using Modeling Studio to make easy application mapping.
• Use out-of-the-box and ad-hoc reports and comparison options to track infrastructure changes.
• Configure and perform auto discovery of hardware and software CIs.
• Gain a basic understanding of the new features of Federation and its implementation in UCMDB 9

This course is designed to teach the difference between UCMDB 8 and UCMDB 9. It includes most of the new features of HP UCMDB 9. Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, report, and analyze root cause. Federation and leveraging actionable information are also introduced in the context of Discovery operations and management. The discussions and exercises are reinforced through the efficient use of the HP UCMDB/DDM 9.