Who should attend
New users of HP Operations Management (OMi) 9.x, including:
- IT Tools Engineers
- Operations Staff
- Operations Managers
- Availability Engineers
- System Administrators
- Network Administrators
Prerequisites
Successful completion of the BSM 9 Essentials course and Working knowledge of the following:
- IT operations principles and practices
- Systems and network, administration
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Course Objectives
This 5 day, entry-level, instructor-led training offers technical personnel, who are new to Operations Management i Software (OMi) 9.x, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi. OMi is a best-in-class service operations solution. This course is recommended for individuals who are responsible for designing, implementing, or administering effective service operations capabilities for mission-critical business services. This course includes hands-on labs that use version 9.2 of the OMi software.
At the end of the course, you will be able to:
- Describe the core features and capabilities of HP OMi and its role in event management
- Describe OMi’s role as a consolidated console and operations bridge
- Use OMi to effectively identify, prioritize, and resolve incidents
- Customize the OMi console for specific user roles
- Understand and tune CI resolution and correlation
- Use and configure OMi Performance Graphs
- Use and configure OMi Tools
- Understand basic concepts of UCMDB and RTSM
- Create and tune TBEC correlation rules
- Understand deployment architecture and options
- Configure integration between OMi and OM
- Configure integration between OMi and SiteScope
- Configure integration between OMi and EUM
- Configure integration between OMi and Service Manager
Course Content
- Introduction to OMU/OML Administration
- Essential OMU/OML Architecture
- The OMU/OML Users
- Working with the Java GUI
- Using the OMU/OML Admin UI
- Adding OMU/OML Users
- Managing Nodes in OMU/OML
- From Event to Message Browser
- Managing Policies
- Pattern Matching
- Policy Conditions
- Configuring Message Actions
- More Policy Options
- Logfile Entry Policies
- Open Message Interface Policies
- SNMP Trap Policies
- Measurement Threshold Policies
- Performance Collection Component
- Scheduled Task Policies
- WMI Policies
- Service and Process Monitor Policies
- Basic Message Reduction
- Managing Tools
- Using Service Navigator
- Other Administrative Tasks