Oracle Utilities: MWM Advanced Implementation (D75828) – Details

Detaillierter Kursinhalt

Mobile Workforce Management Advanced Implementation Course Overview

• Overview

User Interface Standards

• Anatomy Of All Pages
• Portal Overview
• Zone Basics
• Map Zones
• Special-Purpose Zones
• Business Process Assistant (BPA) Scripts
• Menus

Metadata and Framework Overview

• 4-Tier Architecture
• Entity Relationship
• The Application Viewer
• Common Data Design Patterns
• Maintenance Objects
• Data Ownership and Security
• Audit Trails
• Localization Support

Mobile Resources

• Mobile Workorce Resources Overview
• Tables and MOs
• Business Objects
• Shift Weekly Templates

Activities

• Activity Key Lifecycle Events
• Different Classes of Tasks
• Scheduling an Activity
• Assignments
• Business Objects
• Concurrent Assignments
• Collision
• Activity Lifecycle

Bound Work

• Various Dependency Options
• Order Of Activities In A Job
• Scheduling Requests for a Job
• Rebooking A Dispatched Activity Issue
• Scheduling Requests for a Chain
• Activity Dependency Portal

Periods of Unavailability (POU)

• Periods of Unavailability (POU) Overview
• Tables and MOs
• Business Objects

Scheduler

• Scheduler Inputs and Outputs
• Tables and MOs
• Business Objects
• Designing Scheduler Areas
• Optimization Areas
• Optimization Area vs. Mapped Area
• Large Scheduler Area
• Drafting Optimization Areas

Mobile Application

• Remote Script Invocation (RSI)
• Mobile/Server Integration
• Refresher: Crew Shift Lifecycle
• Refresher: Assignment Lifecycle
• Deployment
• Business Objects
• Field Reference Activity (FRA)
• GPS Data

Dispatchers

• Dispatchers Monitor Crews and Activities
• Common Activity Dispatcher Functions
• Tables and MOs
• Business Objects

Alerts

• Tables and MOs
• Business Objects

Mail

• Mail Messaging
• Mail On Device
• Tables and MOs
• Business Objects

Transfer of Goods

• Understanding Capacity
• Depots and Depot runs
• Tables and MOs
• Business Objects

Integration

• Initiating Activities
• The Appointment Booking Service
• Activity Messages To Host
• Activity Data Flow
• CCB / MWM Integration

Batch Processing

• Batch Processes
• Errors
• Parameters
• Executing Batch Jobs
• Dependencies Between Batch Jobs
• Sample and Submit

To Do Lists

• To Do Lists Review
• To Do Type
• Creating To Do Entries
• Related To Do
• To Do Entry Lifecycle and Logs
• To Do Search
• Priority
• Work Distribution